Contemporary Crowne Plaza Newcastle by IHG offers sleek rooms, upscale dining, spa, indoor pool. Near Newcastle train station and Baltic Centre for Contemporary Art.
Guests frequently highlight the spacious, clean rooms and the welcoming, helpful staff. The hotel’s location opposite Newcastle train station offers easy access to key city attractions and transport links. Spa and dining facilities receive positive remarks, though some note occasional crowding in communal areas.
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Crowne Plaza Newcastle - Stephenson Quarter by IHG is a contemporary hotel located in Newcastle upon Tyne, just across the street from the city's central train station. This convenient position provides easy access to local attractions such as the River Tyne, the Baltic Centre for Contemporary Art, and Newcastle Castle, all within a short walking distance. Newcastle International Airport is under 20 minutes away by car, making it accessible for both business and leisure travelers.
The property combines a hotel, conference center, and wedding venue, offering sleek rooms and suites with modern styling. Guests have praised the spacious and clean rooms, highlighting comfortable beds and well-appointed bathrooms. Facilities include an upscale restaurant, Hawthorns Brasserie, which serves British cuisine and breakfast, as well as a spa and an indoor pool that guests find relaxing and well maintained.
Service at the hotel is frequently noted for its professionalism and friendliness, with staff members often mentioned by name for their helpfulness and attentiveness. The hotel welcomes a diverse clientele, including LGBTQ+ guests, reflecting an inclusive atmosphere. While most reviews are positive, some guests have commented on busy spa times, suggesting that this might affect availability during peak periods.
The location is particularly suitable for visitors who want to explore Newcastle’s cultural sites and enjoy convenient access to transport links. Nearby landmarks include the iconic Tyne Bridge and Newcastle Castle, both popular with tourists. Crowne Plaza Newcastle’s blend of modern amenities and close proximity to the city center makes it a practical choice for visitors seeking comfort and accessibility in a well-rated hotel.
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Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Absolutely fabulous trip! My wife and I went to celebrate my birthday and we had an amazing time. From the moment we were greeted and checked in by Star, to the moment we left was just perfect. Star welcome us warmly. Our room was fantastic! Really spacious, clean and comfortable. Super comfy bed and excellent bathroom with a separate shower and bath. We used the pool and spa facilities, all of which were spotlessly clean and so relaxing to use. We decided to eat in the restaurant in the evening after having a drink in the Gin bar. Each and every member of staff was welcoming, approachable and engaging. The food was really good, and service brilliant. Needless to say that we will be stay here whenever we’re in Newcastle! Thank you to everyone who made our stay so good!
Fantastic hotel, so clean and couldn't fault anything. Rooms were spacious and staff very friendly and helpful. We had breakfast and there was a great selection to choose from . Such a good location too , woukd definitely stay here again.
We stayed for one night to meet up with ex colleagues from Germany over on business. The hotel is very good and immaculately clean. What stood out for us was the great service from the lovely team. They are all excellent. Didn't get all the names but I can recall Star, Kirsty, Hamish, Jamila Dan, and Leon who are a credit to your hotel. Thankyou PS breakfast excellent
I have stayed at the Crowne Palace at the end of December, me and my girlfriend. The hotel is really nice, simple decorations but with style. Rooms was ver spacious and clean. Service was lovely and so was the buffet breakfast. The Crown Palace is located behind the Central Station, around 10/15 minutes walking from the town centre. If you are going by car, they have a partnership with the Stephenson Quarter Car Park which is located behind the hotel. Well done Crown Palace!
We have stayed here a couple of times at this particular hotel and its about time I wrote a review. While RR was working in the day I had such fun exploring both the hotel and Newcastle. Newcastle is a stunning city and no matter how often you visit there is always something new to see. Even when he actually lived in Washington we still visited Newcastle for nights away to explore together. So if you're unsure as to visit Newcastle then do - it can be very romantic ! I love how close to the train station the hotel is too - just around the corner, a 8 minutes walk with a suitcase. The hotel is gorgeous. We stayed as usual in the rooms that allow you access to the lounge and the lady in there while we were there was so happy to help with everything. I am gluten free and Sally went out of her way to find me some lovely gluten free treats on every visit. When you have allergies it is always concerning when eating out so to find someone so conscientious is wonderful. The rooms were beautiful as usual, the restaurant and the bar food were brilliant , all members of staff were lovely and helpful. I can not complain about anything. I look forward to visiting again soon.
The staff and hotel were great. Nice and clean and the decor modern and trendy, just a couple of minutes from the station Couldn't fault the room, although there was an air con vent which made some very odd noises at certain times of the night We only stayed the one night and were looking forward to using the spa, which was both packed and full of kids. Common sense would suggest a rota based system where guests could sign up to a specific time slot, both transparent and manageable. It was just a free for all and we ended up waiting over an hour to use the spa. Breakfast was fantastic however the staff were not clearing down the tables as they became free, which meant a huge queue of guests waiting to be seen to a table. Overall a nice stay but with a few simple changes could be pretty much perfect
Stayed first time in this hotel, amazing hotel, very clean and so friendly Staff, I feel people go extra mile to please you and you don’t get this in uk very often. The gentleman in the kitchen Michael so friendly and caring, I think he really stands out. The lady in reception Alex so funny made me laugh and again so helpful. Also Kasia got dressing gown for pool. There are couple ladies more but yes I be coming back again here and it’s so important to keep this standards in uk.. just having breakfast so I thought to write review.
Lovely stay in crown plaza newcastle. Stayed in a junior suite, club lounge included. This was a lovely touch, with some evening drinks included. Sally,the server glided round the room with excellence, making sure everyone was well looked after. She was a star , first class service Would definitely use this hotel again if ever in geordie land .
Across the street from Newcastle train station, this contemporary hotel is 5 minutes' walk from the River Tyne and 2 km from the Baltic Centre for Contemporary Art.
Curated spots travelers usually pair with a stay in Newcastle upon Tyne. Distances are rough real-world times, not straight-line.
1,052 reviews The Baltic Centre for Contemporary Art, S Shore Rd, Newcastle upon Tyne, Gateshead NE8 3BA, United Kingdom
3,298 reviews The Black Gate, Castle Garth, Newcastle upon Tyne NE1 1RQ, United Kingdom
2,501 reviews A167, Gateshead, Newcastle upon Tyne NE8 2BE, United Kingdom
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